Refund policy

Return Policy – Electronics & Open-Box Items

Important Notice

Due to the nature of electronics and open-box items, all returns are subject to inspection and approval.

Open-Box Items

Open-box items are products that may have been opened for inspection, display, or photos but are unused and in like-new condition unless otherwise stated.

  • Open-box items are final sale
  • No returns or refunds unless the item arrives defective or not as described

Electronics (New Items)

We accept returns on new electronic items within 14 days of delivery, provided that:

  • The item is unused and in original condition
  • All original packaging, accessories, manuals, and parts are included
  • The item shows no signs of use, damage, or tampering

Non-Returnable Items

The following items are non-returnable:

  • Open-box items (unless defective or incorrect)
  • Used electronics
  • Items damaged due to misuse, improper installation, or normal wear
  • Clearance or final sale items

Defective or Damaged Items

If your item arrives defective, damaged, or incorrect, you must contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Clear photos or videos showing the issue

If approved, we will provide a replacement, repair, or refund at no additional cost.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Shipping charges are non-refundable
  • Returned items must be shipped using a trackable service

Refunds

Once we receive and inspect the returned item:

  • Approved refunds will be processed to the original payment method
  • Refunds are issued within 5–10 business days after inspection
  • Refunds may be denied if the item shows signs of use or damage

Exchanges

Exchanges are only offered for defective or damaged items, subject to availability.

Contact Us

For return requests or questions, contact us at:

angersdanny@yahoo.com